Terms and conditions

1. ACCEPTANCE OF TERMS

   By accessing, browsing or using the Services offered by Allwins Casino ("Allwins" or "we"), you (the user) confirm that you have read, understood and agree to be bound by these Terms and Conditions of Play as well as our Privacy Policy.

2. DEFINITIONS AND INTERPRETATION

   In this Agreement:

• "Account" means any account opened in your name on the Site;
• "Bonuses" refers to any monetary or non-monetary reward credited to your Account, including welcome bonuses, deposit match bonuses and free spins;
• "Games" comprises all online games available through our platform;
• "Licensee" means Allwins (and/or its assigns), with whom you enter into this Agreement;
• "Services" includes access to our website and any services or functions provided through it.

3. REGISTRATION AND USE OF ACCOUNT

   To use the Services, you must register an Account on the Site by providing accurate personal details as required during the registration process. Your Account is for your own private use only. You shall not share, transfer nor assign, directly or indirectly, any benefits accruing from your use of our services.

4. GAMING AGE

   You represent that you are at least eighteen (18) years old and have attained such age as specified by the jurisdiction in which you reside to play games for money or participate in online gaming activities.

5. LEGAL RESPONSIBILITY

   We do not offer access to minors, and your use of our services is subject to applicable laws, including those concerning age restrictions.

6. SOFTWARE

   In order to provide these Services, we may install and maintain software on the devices from which you access or play Games (collectively "Client Software"). Client Software remains our property at all times, but for purposes of clarity only, shall be considered licensed under this Agreement as necessary.

7. GAMES

   Games are provided by third-party suppliers to whom we have a license agreement that grants us the right to distribute their products. The Terms and Conditions applicable to Games may differ depending on the specific supplier. Allwins has the right to change or remove any game from its website without prior notice to you. Any changes, amendments, terms, conditions, rules or regulations relating to Games shall be binding upon and effective for you once we post them.

8. FAIRPLAY POLICY

   Allwins guarantees that all our games are operated fairly using a random number generator (RNG). The outcome of each game is entirely dependent on chance. We comply with the relevant regulations in respect of RNG testing, certification and reporting as required by applicable law.

9. RESPONSIBLE GAMING

   To ensure safe gaming practices among users, Allwins Casino shall provide links to external help resources for gambling addiction and self-assessment tools within its website.

10. CUSTOMER SUPPORT

    Customer Support services are available through the Site's support channels on a 24/7 basis in various languages, including English.

11. SECURITY MEASURES

    Your Account balance is secure and we use adequate measures (SSL encryption) to protect any data transmitted between you and us.

12. DISPUTE RESOLUTION

    Any dispute arising from these Terms of Play will be resolved through binding arbitration according to the applicable laws governing Curaçao jurisdiction, if no applicable resolution pathway exists as described in section 13 below.

13. APPLICABLE LAW

    These terms are governed by, construed under and subject to the internal and external law of Curaçao where our operations are based. You agree that any dispute arising from these Terms will be resolved through mediation with a mediator chosen jointly or separately.